Capital One reviews

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Richard D. Fairbank

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13K reviews
3.0
Aug 30, 2013

An Unusual Place to work

Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous vacation policy, beautiful campus, nice amenities, lots of training opportunities.

Cons

Performance management is more of a popularity contest. If you are someone who just quietly does a good job it is unlikely you will ever get promoted.

4.0
Aug 29, 2013

Great company

Recommend
CEO approval
Business Outlook

Pros

Excellent company that invest in their employee development. Numerous development opportunities, in the form of courses and/or on the job growth. They are on the aggressive in their expansion of the business, as well as nimble in the market place. They are extremely innovative as well. The number one pro of working with the company was the growth opportunities and development. Benefits, 401k, and stock purchase is also very strong.

Cons

Although the growth opportunities are great, it takes an substantial amount of time to move upward. There is a lot of politics that are played and a lot of red tape in order to get projects or initiatives across the line. Also, very high demand - in order to be a top performer you must manage a team as well as manage initiatives. The work life balance is not ideal...Merit increases and bonuses are also not that great.

4.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Capital One offers great benefits, including non traditional benefits outside of dental/medical categories. They have a gym with personal trainers (for a small fee), a doctor's office for you and your family, a post office, and a bank all on site (at least at two of the corporate locations that I have visited). Capital One is open to flexible work arrangements. Some groups are more flexible than others, but there is a general push towards ensuring that everyone feels that they have a good level of flexibility in the workplace. I have been lucky enough to benefit from this, as I am allowed to work from home some days ( i do it at least once a week!). This is one of the reasons that Capital One has been consistently ranked as a top workplace for working mothers. In general I feel that Capital One hires great people. Most people that I have encountered are intelligent, driven, collaborative people. Most of them are friendly as well, which makes coming to work a lot easier!

Cons

I have noticed that there is a tendency in the culture to want to meet about everything. This is good from a collaborative point of view, but it seems to me that some meetings are scheduled "just to be had." This eats up time to actually do the work- there is a lot of talking but not a lot of actual process! Some groups have a tendency to over-complicate. Some groups seem to expect a high level of multitasking ability, which is proven to be an inefficient way to work.

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