Capital One reviews

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(13,211 total reviews)
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Richard D. Fairbank

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13K reviews
4.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

This is a fun and relaxed environment to work with teams. Overall, the pay is good and the way one is treated here is positive.

Cons

Benefits are OK, not great. There is no sick time pay, must use PTO. No consistent bonuses or recognition here.

5.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Growing company with opportunities. Treats employees, customers fairly. Pay is average for the job. One of the better call centers at which to work.

Cons

The company is fine. The job is not for everyone. It's like sales without the sales.

4.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits, work-life balance, great pay. Teamwork and training. Wonderful support from management in call center. Never a dull moment. Wish they were still in operation in Tampa.

Cons

Outsourcing caused the layoffs of many excellent employees and they moved most of the credit card operations to India. I wish companies realized the importance of keeping jobs in America.

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