What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2024 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1648 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1423 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 373 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 763 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 545 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 201 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Skip to content Skip to footer

Notifications

Capital One

Capital One reviews

—

Be the first to review this company

(13,208 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Jun 13, 2013

Learned a lot - couldn't wait to get out

Senior business manager

Recommend

CEO approval

Business Outlook

Pros

Great learning environment - smart culture that values quantitative approach. Lots of chances to learn, expand your skills and take classes.

Cons

The culture. NOT team-oriented at all. All about making yourself look good at the expense of others. Stab each other in the back. Need help - nope, you're on your own. And they really need to re-evaluate the meaning of the phrase "work-life" balance. If I had stayed there any longer, I would have gotten divorced. I wound up taking a job working significantly fewer hours for more money and was much happier working for a company that valued servicing the client over advancing ones career.

4.0

Jun 13, 2013

Very sound company with the right intentions, but too much red tape

Director

Recommend

CEO approval

Business Outlook

Pros

Very sound business strategy; smart employees; Exec Mgmt. puts their money where their mouth is in supporting key initiatives; strategic and operational focus is on long term objectives, not just the next quarter's numbers

Cons

Very process oriented, decision making is slow due to highly matrixed org structure, pay is very formula driven, org structure is bloated

5.0

Jun 12, 2013

A great two years out of college

Senior operations analyst

Recommend

CEO approval

Business Outlook

Pros

This is a great place to start working out of college. There are a lot of young people around to meet and network with, everyone I've worked with has been collegial and willing to help me learn. New analysts get to work on real business problems right away and can get heard right away if they prove themselves. There is also a real emphasis on work/life balance and senior management seems to really mean it. Nice benefits package too.

Cons

Capital One has hired a lot of very smart people, which sometimes means that things are way more complicated than they should be. Recent acquisitions means that some parts of the company feel more disjointed than others. There is constant turnover as people rotate around to different teams- good if you like change but it sometimes can be overwhelming plus you lose institutional knowledge.

Viewing 12604 - 12606 of 13,208 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

View job

Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team)

Richmond, VA

View job

Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible)

Richmond, VA

View job

Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

View job

Café Ambassador- Downtown Detroit

Detroit, MI

View job