Capital One reviews

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(13,208 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
5.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits, work/life balance is heavily skewed toward the quality of life side, smart co-workers, pleasant working environment

Cons

Feels like a very large company, growth opportunity depends more on timing/situation than talent, some logjams of Director/Sr. Directors that aren't moving up or out and prevent the growth opportunity of those around

3.0
May 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, medical, dental and vacation available from day one. Excellent 401k employer match program and of course five day work week in fraud recovery

Cons

The cons, job specifics has changed a great deal from investigating fraud to simply providing customer service to repeat cardholders and/ or would be fraudsters. The pay isn't enough for those with various backgrounds in the financial industry. The year appraisal end process for associate is based strictly on personal opinion and favoritism to managers. Some associates are promoted to other roles of recovery while others are stuck and not provided with support and coaching needed to succeed.

1.0
May 16, 2013

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

benefits are the best thing about this job. the tuition reimbursement was really good.

Cons

the managers are sour people. They mess up big and cover it up or blame it on people below them. the pay is very low compared to others.

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