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      Capital One

      Engaged Employer

      Capital One reviews

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      (13,200 total reviews)
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      Richard D. Fairbank

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      2.0
      Apr 1, 2013

      Job Security

      Senior customr service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The interview process is short and sweet. After filling out the application, the process is very efficient.

      Cons

      After obtaining the job, there is no job security. They give you four-five days in the call center - GCS to learn over 8 systems. They do not provide the appropriate training to maintain the scores necessary to keep the job. Capital One sets employees up to fail because they do not allow time for training of the systems available for use.

      3.0
      Mar 31, 2013

      Talks the "talk" but doesn't necessarily walk the "walk"

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits (3 weeks PTO, sick days don't count, health, dental, vision, FSA matching...) - Work / Life Balance - Employee appreciation (Fun days, spring flings, etc...) - Training - Vision

      Cons

      The company puts a lot of effort into hiring the "best" and "brightest"... until there is a shortage of employees at which point many of the elements designed to screen the "less desirable" people are often thrown out the window. This is a non issue most of the time, but the company's year end review process is such that people above, below, and at your level have a say and can impact your year end rating. So if politics isn't your game then this may not be the company for you.

      4.0
      Mar 30, 2013

      Smart people, good atmosphere

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open to change and new ideas. Leadership is always pretty accessible and open to helping.

      Cons

      Locations are never in the actual city - commutes can be brutal

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