Capital One reviews

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(13,194 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
4.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

1. amazing corporate structures and work/life balance. 2. PLENTY to learn. 3. Fantastic templates for anyone to pick up and learn 4. Great internal roles to diversify if desired 5. Helpful coworkers

Cons

1. Cap One purchased HSBC's credit card portfolio and kept the whole group in the dark when mapping roles. 2. Upper management is focused on just completing Integration projects and get turned on with "Agile" where it does not always work. 3. Job is stable but FORGET getting promotions every year. a 3% increase in base pay(less than inflation) is not exciting

1.0
Oct 12, 2012

Utter Crap

Recommend
CEO approval
Business Outlook

Pros

Great hours and holidays. Easy way to get in to career field without previous experience.

Cons

Very poor customer focus - causes loss of customers and cross-sell potential. That focus loss, in turn, results in lower income and removal of bonus potential. Lack of concern for employee retention - you might as well just have a revolving door for employees to come in and then immediately leave again. Advancement is based upon favoritism and not upon skill.

3.0
Oct 11, 2012

Recoveries Associate

Recommend
CEO approval
Business Outlook

Pros

Decent incentives initially, flexible schedule if you are meeting monthly goals, etc.

Cons

Lack of professional development opportunities for phone associates

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