Capital One reviews

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(13,193 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
1.0
Jun 17, 2013

Perception not reality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits at least

Cons

360 reviews guarantee that good work is not rewarded, being a nice guy and getting along is. As long as you give the perception that you're working, you do fine. IT staff is mostly outsourced and treated like serfs; their input is not valued. Ideas are only good if they come from COF corporate employees. Not from employees from acquired companies, not from contractors.

4.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Expectations of individual performance are very high and are reflected in the quality of work produced. Work environment is highly competitive, magnifying the level of effort given ny associates. Mobility between roles is openly discussed and encouraged.

Cons

Highly bureaucratic structure results in excess deliberation over high impact projects creating huge lags in decision making process.

4.0
Jun 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Very sound business strategy; smart employees; Exec Mgmt. puts their money where their mouth is in supporting key initiatives; strategic and operational focus is on long term objectives, not just the next quarter's numbers

Cons

Very process oriented, decision making is slow due to highly matrixed org structure, pay is very formula driven, org structure is bloated

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