Capital One reviews

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Richard D. Fairbank

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13K reviews
5.0
Dec 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Levels do not matter when it comes to adding input or suggestions/comments/concerns. I have worked in several dept's at Capital One and you truely are treated like an equal no matter if you are entry level, or a Senior level. Capital One gives all its associates the opportunity to learn and grow from those at a higher level and is very patient and encouraging when it comes to personal growth and development.

Cons

The performance management cycle is bittersweet. If you perform well, you are rewarded highly. But, if you work in a large department that means you can get lost in the mix of other associates you are calibrated with at the end of the year. Its hard to stand out and shine if you work within a large group of people at the same level.

2.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Some of the best and smartest people I've worked with in terms of sheer analytic skills and ability. The West Creek complex has lots to make the working area fresh and enjoyable - albeit a bit short of space.

Cons

Make no mistake - the place is politics to the nth degree, and not in a favorable way. If you're looking for candor and transparency in leadership this in not the place to look. I'm not saying that all are vile, but I would say that there is an 'old guard' in mid-upper management that has lost its way. And the self-interest of these folks severely limits the ability of the company to be the best. People are pawns, and contractors... well they're something less, but at least provide cover.

3.0
Dec 1, 2011

Analytics trumps leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-resources are there to do your best work -bright co-workers -beautiful facilities -company quickly learns from past mistakes and moves on -conservative financial management increases probability for longer-term success -analytics (fact-based decisions) reduces tendencies for inefficient meetings & discussions

Cons

-good people management skills are not fully appreciated nor rewarded -over-reliance on performance management process, comp & ben features to "engage" & motivate associates -soft skills often rated more highly than actual results -must be OK with being a mobile worker (no place to call your own) -performance management process is often used to defend political decisions -analytics can over-shadow common sense & lessons learned from experience

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