Capital One reviews

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(13,156 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
5.0
Jun 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Amazing work/life balance, great pay, strong support from senior leadership, opportunities for job chance and promotion if you can go above and beyond.

Cons

Business managers run the company, so marketing is occasionally undervalued. Sometimes tenure is valued more than hard work or competency, but really nothing to lose sleep over.

5.0
Jun 7, 2011

Sometimes Confusing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and okay pay for a college student

Cons

They sometimes weasel around something important to you

1.0
Jun 5, 2011

Worst job experience in my entire life.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are on par with the industry, and Capital One does support it's sales people through bonuses and aggressive marketing.

Cons

The transition from Chevy Chase Bank to Capital One Bank was not only ineptly planned and executed, but was a giant step in the wrong direction for both the customers and employees. I have never, ever, dealt with so many dissatisfied customers in my life, or seen so many confused and disgruntled employees. I have three decades of job experience and I can honestly say this is the worst job experience in my life. (Note: my comments apply to the banking side only. The card side, under the leadership of Ryan Schneider, seems to be a well run and positive environment).

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