Capital One reviews

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(13,156 total reviews)
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Richard D. Fairbank

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13K reviews
1.0
Oct 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Great teamwork between coworkers in completing work and everyone on team always willing to help and was very nice so created great inner working environment. Benefits were very good compared to other companies that I have worked for with good health premiums and stock purchase perks.

Cons

Hours very long and not consistent from day to day. Offered flex schedule but did not really matter how early you came in, if the rest of your team came in later you would still be there late. Workload very unreasonable for such a small group and company made little effort to help struggling departments shift work load. Very little work/life balance and pay was well below what could be paid for similiar job at other companies. Education assistance also not very good with only a yearly payout of $5000/yr which does not reallly pay for much with rising tuition costs.

3.0
Oct 4, 2010
Recommend
CEO approval
Business Outlook

Pros

*pay is good, better than other banks *PTO is also good *Incentives are good *Most of the co-workers are good people *Capital-one in this area are not as busy as others

Cons

*The GAIN is ridiculous, management is never satisfied *They make you investigate customers in order to make referrals to the bankers (They call it discover hidden needs) have to ask customers where they work, and what plans they have (Hate that) *When the bank gets mystery shoppers and you fail to get a 100% they make sure you feel everyone hates you *Everyone feels they have the right to tell you what to do *one day they tell you, you are a great employee, and the next you are the worst *If one day you have referrals, you're the best, but when you don' t have any they throw it in you're face, and make you feel unproductive *Co-workers are great, when you do what they want you to do, when you dont they talk about you until they get tired, and start being great again *Most of them say that they are professionals, but its not what you see in them

3.0
Sep 30, 2010
Recommend
CEO approval
Business Outlook

Pros

PTO(timeoff) is tremendous, Great corporate culture, good pay in comparison with other banks. Very strategic with growing.

Cons

Management is promoted by favorites. Management also knows nothing of how to manage the branches effectively. The new GAIN model is ridiculous and a waste of time and money.

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