Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Cap One has a lot of experience to offer post college graduates, especially in analyst roles. The company generally has multiple levels of great management which will get said entry-level employees quickly up to speed on corporate analytics. There's also a plethora of systems for the analysts to work on and the learned fundamentals are highly valuable for future careers. It's a great environment, if used for a stepping stone to other careers.

Cons

Being a large company and having a fairly "locked" management structure, it is very difficult for newer employees to advance to management levels. Some friends of mine interviewed there recently, and said they had spoke to analyst managers who had been there for 10-15 years, each of whom never worked a different job since college! If you're looking for the be-all-end-all employer and are happy with 3-5% salary bumps every year, then by all means head over to Cap One. However, if you think you're good at what you do and are expecting to double your salary in 5 years, then do not go to Cap One. It doesn't matter how smart you are, you will not move up quickly. If you find yourself in this category, you may want to consider a smaller business (<1,000 employees) - that's where you will find some serious career growth and career advancement opportunities.

4.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

* Great values, sensible and largely competent top management * Strong support for employees' work-life balance and flexible work options (eg: working from home) * Support for lateral movement for employees * Largely less political compared to competition, and quick to adapt business strategy and adjust priorities in response to broader market environment

Cons

* Still integrating the multiple Bank acquisitions, overall culture is not consistent, very hierarchical in many groups (different from the Capital One of a few years ago) * Lack of savvy around investment in technology infrastructure, aging systems and massive inefficiencies that are finally slowly being addressed. Not too dissimilar to other banks but for a company that grew up on innovation and analysis-driven strategy, its taken a while to realize that ongoing technology investment is needed to support the quality data and analytical tools the company needs

5.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work

Cons

It can get too analytical at the cost of common sense business

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