What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (545) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2001 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1626 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1386 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1231 reviews)); "The salary was good and decent." ((in 347 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 748 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 569 reviews)); "Brutal performance management" ((in 528 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 270 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 193 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Skip to content Skip to footer

Notifications

Capital One

Capital One reviews

—

Be the first to review this company

(13,141 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Feb 10, 2010

Not unless I was on the streets.

Risk representative

Recommend

CEO approval

Business Outlook

Pros

Decent enough benefits. Medical, Dental, Vision, 401k, College Reimbursement Program. Plenty of PTO. I personally got about 180 hours a year.

Cons

Very unorganized! No one relayed information very well. Policy's would change and people would not be informed. Very high stress job in collections. Listening to people belittle you all day and hustling people for money can take a toll on your emotional state. Most of the time we ran out of people to contact after about 5 hours. They would send a lot of people home with no pay when we ran out of contacts.

5.0

Feb 10, 2010

Capital One

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For the first time in my 20 year career, I am treated as an adult. The policies in place all support the employee and their ability to get work accomplished. We are encouraged to structure our work in the manner that makes us most comfortable. Benefits are generous, and there are ample opportunities to move within the company should one outgrow a role.

Cons

I felt the base salary was low, but I was switching gears somewhat, which makes it hard to judge. Other than that, I haven't found any downsides -- I'm DELIGHTED here.

4.0

Jan 30, 2010

Great place to work from a culture standpoint. Industry is #1 on the most hated by the public

Director

Recommend

CEO approval

Business Outlook

Pros

- Great company culture - Fantastic quality of people (no bozos) - Meritocracy that rewards people for results not political prowess - good compensation and benefits - analytical approach balanced with sound judgment

Cons

- Industry is in a bad spot and government regulation / legislation will not make life easy for Capital One or anyone else - Bank acquisitions are sucking lots of bandwidth while the company gets the three banks to act as one - Growth of the company is slowing so opportunities are not what they once were for advancement - Focus is on very specific skillsets and general management skills are less appreciated than great quantitative skills and gaps in other disciplines

Viewing 12979 - 12981 of 13,141 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

View job

Senior Associate, Horizontal HR Business Partner

McLean, VA

View job

Senior Administrative Assistant (Administrative Support Assistant III) - AI Foundations

United States

View job

Café Ambassador- Downtown Detroit

Detroit, MI

View job

Senior Administrative Assistant (Administrative Support Assistant III) - HR Compensation

McLean, VA

View job