What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (545) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2001 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1626 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1386 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1231 reviews)); "The salary was good and decent." ((in 347 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 748 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 569 reviews)); "Brutal performance management" ((in 528 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 270 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 193 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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(13,140 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

4.0

Jan 23, 2010

Great Place to Start

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

- Good work environment and great people to work with - Salary at par with most other banks outside of the top 4 or 5 - For new hires out of college, this is a great place to learn the corporate world as you can set your own pace for the learning curve

Cons

- Harder to get promoted past the mid-management level internally, which results in a high turnover rate for people who have been working for more than a few years - As Cap One has increased in size it has become more like a bureaucracy and its difficult to get things done fast

5.0

Jan 15, 2010

Highly Recommend

Process manager

Recommend

CEO approval

Business Outlook

Pros

Capital One has a strong culture of "Excellence and Do the right thing", providing a great work environment to develop and hone critical competencies, numerous development opportunities (large and small projects), while also understanding and promoting the balance between personal life and work. It has been a great place to work for many years while I've progressed in many ways; I highly recommend working for Capital One.

Cons

While working here for many years, our benefits and compensation felt like they were exceptional early on, but with the purchase of other banks they have been decreased in order to provide standard benefits across the board. This, I'm sure, has occurred in many other corporations, but it would have been nice for the 'Maverick' of the financial industry to buck the trend and keep the high level of benefits and just extend them to new banks and employees.

3.0

Dec 31, 2009

Capital One: a stepping stone

Principal analyst

Recommend

CEO approval

Business Outlook

Pros

The Richmond campus provides a great physical and virtual work environment. Capital One pioneered alternative work arrangements with its Future of Work program. Salaries are in line with expectation and benefits are above average. Notably, maternity and paternity benefits are quite generous. The external hiring decision process is rigorous and consistent, resulting in a generally high level of employee competence.

Cons

Capital One's revenues and profits grew at a meteoric rate until about 2005, then leveled off. The boom years produced a cadre of managers more skilled in rhetoric than in managing human talent. As a result, the culture does not value, reward or develop people management skills. Capital One's GE-style performance management system becomes an annual pain point, demoralizing many, rewarding too few with promotions and often presaging the next reorg exercise.

Viewing 12985 - 12987 of 13,140 Reviews

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