What are the top reviewed jobs at Capital One?

Software Engineer (1147) , Senior Software Engineer (545) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (337) , Branch Ambassador (327) , Product Manager (273) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1977 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1624 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1405 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1238 reviews)); "The salary was good and decent." ((in 357 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 533 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 201 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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(13,135 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

2.0

Aug 7, 2009

Completely uninspired - and expecting to be replaced any day

systems engineer

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and some perks such as working remotely (if you work for the right manager) help maintain work life balance. You'll work with many smart people who you'll learn from; most everyone is amicable and interested in getting things accomplished.

Cons

Tremendous lack of communication from management regarding direction of company. Very political - if you aren't good at promoting yourself and getting the right notice during meetings you will go nowhere. Doing your job well is not enough to get promoted nor is it rewarded. Understand in advance that your job is not secure. If you are promoted during the year, expect to get a poor review when you are first evaluated at that new level.

3.0

Aug 1, 2009

Good work life balance but senior leadership team has no clue where to go

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

best workplace environment, high emphasis on work life balance, Good opportunity to learn and grow , very young and energetic work place

Cons

highly political management, very hard to get promoted if you are not political and get on good projects. unsure of the what the strategy for the future is

3.0

Jul 25, 2009

If you can eat, sleep and breath Capital One Auto Finance, you may be successful.

Unit manager

Recommend

CEO approval

Business Outlook

Pros

The medical benefits are pretty good if you are someone that does not have a lot of medical problems. The yearly incentive for managers can be several thousand dollars. Most front line managers are starting to get laptops. You also get 401k matching, tuition reimbursement, discounted stock, and a decent amount of vacation time.

Cons

Managers rarely get praise and recognition for their work. Promotions usually go to those who fit a particular mold or who are good friends with upper management. You have to live at work to get a decent yearly bonus. They are all about numbers and less about customer service and doing the right thing. They will skip on making on process right if they can tweak it for cheap.

Viewing 13000 - 13002 of 13,135 Reviews

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