What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (545) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (337) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2001 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1626 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1386 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1231 reviews)); "The salary was good and decent." ((in 347 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 748 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 569 reviews)); "Brutal performance management" ((in 528 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 270 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 193 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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(13,141 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

2.0

Jan 8, 2009

Not a place to work for if you have a family and child

Manager

Recommend

CEO approval

Business Outlook

Pros

It is good to enter Capital One if you are fresh out of school. It is a good place to gain the experience and learn the industry techniques. They do recruit quality and smart young students right out of school.

Cons

Capital one is not friendly to workers who has family . Some manager do mention specifically in the department meeting that the minimum requirement is to work 50-55 hours/week. I also heard that some manager requires the employee to be in office from 8:30-6:30 physically- Not a schedule you can handle if you need to drop or pickup kid.

3.0

Jan 7, 2009

Great place to enter corporate world and learn, but move on...

Manager

Recommend

CEO approval

Business Outlook

Pros

Capital One has great Work Life Balance. You work long hours only if you wish to, or don't know how to manage work, or have a really bad manager, or a stupid single person who just graduated and does not have a sense of work-life balance. One gets to learn new things at Capital One. Capital One really focuses on associates learning new skills (both hard and soft). Some of the projects are really cool to work on. Capital One also has good 401(k) package. Additionally, Richmond is a small city, cheap, affordable and trafiic is not bad. If you have kids, Henrico county schools are one of the best in the nation.

Cons

Lately, promotions have disappeared - its become more cut-throat and ploitical. if you can't please your manager, simply move on to a new team or be prepared to suffer all along. When I started, salaries were competitive, but in last few years raises don't even match inflation. To get a better raise and bonus, one needs better rating and due to forced curve, it has becoem difficult to get them. Bonus for mid-level jobs have shrunk as they canceled Long Term Incentives. Except for 401(k), other benefits are really bad, especially the health plans (person with a family pays close to $300/month with $3,000 deductible.)

4.0

Jan 6, 2009

Great place for work life balance but becoming a typical large corporation.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and work life balance.

Cons

Few opportunities for promotions. Company has become more process-oriented and requires so much approval to get things done.

Viewing 13015 - 13017 of 13,141 Reviews

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