Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Can be a great place for those with an analytical bent depending on team placement. Business issues are addressed with analytical rigor and people are interested in finding the best answers. Some of the teams have a friendly and fun atmosphere - lots of young people who often hang out together when they are not at work. There is some focus on developing general business skills so people are able to take some of what they learn at Capital One and leverage that in other positions at other firms. There is certainly a good bit of talent - lots of smart people at all levels of the organization

Cons

There are significant downsides to starting a career in such a large organization - one that sometimes feels stagnant. Opportunities for advancement are often based on matters of luck / building visibility rather than in delivering strong results. There are significant organizational hurdles to getting sometimes simple things done - detailed prioritization processes and so on. Success in navigating those channels can play too large a role in overall success. It's hard to get aware from the fact that much of the business feels dirty - or at least ethically questionable... getting people who aren't smart about credit to pay all kinds of fees doesn't give you that warm feeling at night.

4.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements provide flexibility for parents. Other than health care (expensive) the benefits package is pretty good. Has nice plusses like paid maternity/paternity leave and generous 401k matching. There is generally a lot of focus on associate development and training. Great place to be if you are still fairly early into your career as advancement opportunities seem to be concentrated at the lower levels (below director).

Cons

Competitive culture, and in some cases fragile egos. Depending on job level, performance bonuses may comprise a good portion of the employees total yearly compensation. Some (but certainly not all) departments measure individual performance in such a way as to create resistance to any change in the status quo. In these scenarios, employees become more obsessed with protecting their compensation rather than advancing the business. These types will do anything to avoid being associated with weaknesses in the business, which prevents weaknesses from being improved. Compensation follows preset distributions, so performance ratings and promotions may or may not be reflective of an individual’s actual contributions depending upon how many people the department has.

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