Capital One reviews

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(13,156 total reviews)
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Richard D. Fairbank

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13K reviews
2.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is the best I've ever had. Deadlines are generally pretty lenient as well.

Cons

The annual review process uses stack racking: which I think is the root cause of one of the most passively toxic work cultures I've been a part of. Teams put forward a great front of working together to solve problems, but once the review cycle hits it all boils down to how much your manager likes you as a person. Innovative engineering and extra effort spanning the whole year takes a back seat to how much you've stroked your upper management's ego over the year. I've seen fantastic engineers get poor ratings due to not flashing their accomplishments while subpar engineers get promotions from knowing how to run their mouths about doing the most trivial tasks to seem impressive to management. Overall it's an incredibly stressful environment for employees who care about improvement rather than boot-licking.

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good culture overall - Great benefits - Coworkers are what makes this company special

Cons

Management recently announced that all employees must return to the office 3 days per week, regardless of their position or preference. This decision has left me feeling incredibly frustrated, as it comes after 2+ years of a successful "flexible hybrid" model where associates were repeatedly told that no return to office mandates would be introduced. It's disappointing to see the leadership team mandate a return to the office without any meaningful justification. The lack of consideration for the well-being and work-life balance of employees is disheartening. Many of us have built our lives and routines around the ability to work remotely, and the sudden change feels like a step backward in terms of progress and innovation. This is especially ironic coming from a company that prides itself in being so different and more innovative than the Big 5 banks.

2.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- pay and benefits - leaders are friendly to your face

Cons

- everyone is either married to each other or related in other ways at the director+ level. Unless you’re part of the married / best friend inner circle, otherwise your progression is slow. The company talks and inclusion but acts exclusive - project moves very slowly

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