Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

decent salary, 7.5% 401k match, perks not that bad when compared with other traditional organizations like capital one.

Cons

capital one preaches one and practices one. you will be able to see this across all layers of management. every year when i speak to my directors they speak about promotion opportunities and expect you to make a difference in the organization etc., etc., and finally award promotion to non technical talents because there is no growth path for technical people who wants to stay technical. as you see upwards of the management hierarchy, all of them are from non technical background and hence they don't really like technical talents except for getting work done through them. only 1/10 will be technical talent and there will be a huge crowd of people who you will deal with everyday and get frustrated. you might start feeling very dumb over a period of time because the environment is not fostering enough.

1.0
Mar 19, 2015

Very Political

Recommend
CEO approval
Business Outlook

Pros

Compensation, education (internal and external) and team building.

Cons

Bullied and sexually harassed by a co-worker and our boss told me not to report it to HR. Hired into a new position and next boss was an irrational, mirco-manager who drove numerous employees to leave. His boss told me this might be an issue before hiring me and it was huge problem. When I resigned and did my exit interview I was shocked to be told this boss marked me ineligible for rehire... without any reason. HR said all managers had the right to do this and there was nothing I could do about it. I confronted him and I asked him to go back and correct it. He was very embarrassed, he didn't know they would inform me.

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Capital One Response
11y
We’re sincerely sorry that your experience at Capital One did not match your expectations. Capital One is committed to providing a workplace free from unlawful harassment or retaliation and encourages its employees to report this type of conduct to Associate Relations to enable us to correct any inappropriate behavior and protect associates from retaliation. If you would like to discuss your concerns further, please contact us at careers@capitalone.com. Thanks again for your review – it helps to make Capital One a better workplace.
1.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay/benefits, excellent facilities (west creek). Also a lot of very sharp people there. If you're the civil service/gov't worker type who thinks they can just "get by," think again. that won't fly here, which I found refreshing.

Cons

Management is the worst I have ever seen. Oh they're sharp too, but for starters, there are are ridiculous number of managers...and some seem to exist mostly to tell other managers to get the work done, apparently having no idea how to actually do (or even guide) any of it themselves (ironically, they're usually the ones making the big bucks). A lot of micromanagement as well, ie emphasis on creating reports/"tickets"/etc detailing what you've done - sometimes I swear half the job was saying what you did for your job. Also it is the "coldest" place I have ever worked; teamwork gets lip service but is non-existent. Why? Mostly because managers care *nothing* for their employees - especially contractors, who they treat more like a disposable resource than human beings. They have layoffs one minute, then start hiring back the next. Training also ranges from weak to non-existent. Frankly I think most people hate it there (walk around the campus - you won't see many people smiling, but you will see a lot of stern/angry faces), but stay either because the pay is good or they just haven't found anything else in this tough economy. PS: if you're Indian, that's a HUGE plus; I'd say about 1/3 to 1/2 of all people there are, even though they're a very small minority in the Richmond area. Draw your own conclusions.

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