Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good for ambitious young men. Plenty of challenges.

Cons

This was easily one of my worst employment experiences in a long career history. There's a culture of promoting young men fast who exhibit certain technical traits and results. Past experience, emotional intelligence and doing a good job don't seem valued here. The twice annual heavy weight performance review process favour individual results, over team collaboration or long term project success. Micro aggressions and poor behavior amongst the successful aren't openly challenged, instead being the norm amongst some. There's a culture of silence from leadership on anything that isn't working or hasn't worked well, instead opting for toxic positivity and constant unexplained change. If this doesn't work for you, expect it will be made your defect, not a structural or cultural issue.

3.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible work environment.

Cons

Over the past several years, Capital One has been on a (successful) mission to hire senior leaders from big tech companies like Amazon, Meta, X, etc. While they have brought a lot of innovation in the tech space, they have also brought over the toxic culture from those orgs. For the first 8 years I worked there, Capital One was truly a company that put their employees & customers first. Today, it is unrecognizable to the organization Rich Fairbanks founded. They are doing forced PIPs on so many long time employees with absolutely no warning of any previous performance issues. This is all to avoid the optics of layoffs. The leadership seems to have no idea what they are doing anymore & employees have become just a body in a seat. I am so glad I left before it happened to me.

1.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

They do pay well enough

Cons

- Stack ranking system (doesn't matter if you did really well or a lot if your peers did a lil more) - PIP Factory across the entire company - Will reach out to you after you've been PIPed with a contract role.

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