What are the top reviewed jobs at Capital One?

Software Engineer (1154) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1632 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1224 reviews)); "The salary was good and decent." ((in 348 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 752 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 540 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "Frequent Layoff and Reorganization." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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Be the first to review this company

(13,173 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

1.0

May 9, 2023

Poor Performance Management

Engineer

Recommend

CEO approval

Business Outlook

Pros

Some good people across the business(that haven’t been made redundant)

Cons

Although I get good ratings it’s a terrible performance management model that treats people who are strong dependable performers as poor employees. You need to constantly shout about how great you are and ensure you only get involved in shiny stuff and avoid your core role to ensure your safe otherwise you risk a low rating. The people responsible for running the sessions are short sighted and I would not recommend to any grad or any other new starters in tech

2.0

Mar 20, 2023

Toxic Culture

Technology director

Recommend

CEO approval

Business Outlook

Pros

Great perks, benefits and work life balance.

Cons

Performance management and forced calibrations have created a toxic culture. People will do anything to get to the next level and if you happen to be in their way.....

1.0

May 10, 2022

Would Not Recommend If You Are Black

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get at least four weeks of PTO as a new hire, and you can purchase additional PTO.

Cons

Using your PTO and it not being held against you is contingent on which department you are in. If you don’t have a “back up”, your work will pile up and your metrics will suffer. If you are black, you will likely experience being held “under a microscope”, no opportunities for career advancement, harassment if you take any type of Leave of Absence(FMLA), No assistance from Associate Relations because they are ONLY advocates for managers, and no inclusion because your opinion doesn’t matter, even though they ask for it.

Viewing 271 - 273 of 13,173 Reviews

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