What are the top reviewed jobs at Capital One?

Software Engineer (1155) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2002 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1639 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1390 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1252 reviews)); "The salary was good and decent." ((in 358 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 756 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 531 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 208 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Skip to content Skip to footer

Notifications

Capital One

Capital One reviews

—

Be the first to review this company

(13,172 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jul 26, 2019

High potential ruined by poor management structure and cult-like atmosphere

Business analyst

Recommend

CEO approval

Business Outlook

Pros

-Potentially good culture -Smart people -Competitive salary

Cons

- Your progression is highly dependent on the manager you get, people leaders are promoted based on performance instead of ability to actually manage others so you have a lot of managers who have low EQ and can't develop their associates - Advertised work-life balance only applies to ~40-50% of the company, long hours otherwise - All the truly good associates and smart people leave - Zero diversity of thought, and expectations not baked in reality - likes to pride itself on being a strong competitor and a "fintech" company but in reality is severely lagging behind the big 5 banks on market presence and isn't doing anything about it

2.0

May 1, 2019

Be prepared to work 24/7 to keep your job, and do not even think about disagreeing with your manager

Project manager and process manager

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits Nice campus

Cons

Performance management practices cause competition vs teamwork HR is useless to help out if you have a horrible manager If you want to keep your job, plan to work after hours and weekends to be able to do more than your peers Reorganizations continually rotate managers and associates in and out of roles so they end up with job assignments on a whim that you may never have been interested in doing or be qualified or trained to do

2.0

Feb 18, 2019

Chaos All over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Technology learning opportunities Work life balance Convenient office location WFH options (depending on manager)

Cons

No clarity on roles and responsibilities No trust in teams/team members Cat and mouse fights between tech and biz teams High dependency on US counterparts

Viewing 283 - 285 of 13,172 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

View job

Work From Home Auto Finance Customer Service Coordinator

Plano, TX

View job

Part Time Branch Ambassador - Greenwood

Shreveport, LA

View job

Part Time Branch Ambassador - Texarkana

Texarkana, TX

View job

Full Time Branch Ambassador - Southfield

Shreveport, LA

View job