Capital One reviews

Upward mobility is hard. They try to keep you where you at as long as they can. Promotions aren't often and increased compensation mostly comes by leaving your team. No clarity on benchmarks

The performance management process, which relies on a forced distribution and changing expectations from year to year, can be brutal. You basically spend every workday of the year worrying about how your performance may affect your rating. Capital One is now misusing parts of its performance management process, originally intended to dismiss only associates displaying gross incompetence, to instead reduce headcount en masse. This is a morale killer, not only to those associates who lose their jobs, but also the people managers who have to execute this process and the remaining associates wondering if they're next on the chopping block.