Pros
I worked in the Customer Service Center for 3 1/2 years. I always felt respected and listened to. I felt fairly rewarded for my efforts. Central Bank provided numerous opportunities for professional growth as well as positive personal change. The management team was caring, kind, and considerate. I consistently felt pushed and challenged to perform at my highest level. My job was difficult, but the training experience was thorough and informative. For a long time, my position felt deeply rewarding. I left the bank to pursue other interests, but I cherish my time spent in the Customer Service Center.
Cons
The Saturday hours can be a bit inconvenient, but this is truly a minor complaint. Evening hours and Saturday hours were discussed in my initial job interview, so I was not surprised when I was scheduled for an oddly timed shift. Sales and referral culture is heavily pushed, but I was given ample training and resources to effectively do my job and learn about Central Bank's products.
