Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Mar 10, 2023

Coop is the worst place to wlrk

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nothing about the job was a pro

Cons

Everything about the job was a con. Retail is hell

Co-op Response

3y

We're sorry that you didn't enjoy your time with us. Retail can be hard work but rewarding, especially in our stores that are at the heart of local communities. We hope that you've found your job heaven.

1.0

Mar 9, 2023

Bullying at its finest

Funeral assistant

Recommend

CEO approval

Business Outlook

Pros

A good stepping stone to get into funeralcare

Cons

Management are complete bully's and all stuck up for each other, I experienced bullying regarding my mental health and no one stood up for me

Co-op Response

3y

We're sorry to learn of your experience with us. At Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination. If you witnessed or experienced harassment and did not feel able to raise this with your line manager you could contact our free confidential colleague helpline on 0800 640 9088 or BHD@healthassured.co.uk. Learn more at https://colleagues.coop.co.uk/bullying-policy

1.0

Mar 5, 2023

Avoid

Team leader

Recommend

CEO approval

Business Outlook

Pros

no pros for this role

Cons

lots of pressure not paid enough

Co-op Response

3y

We're sorry you didn't enjoy your time with us. We hope that you raised any concerns about managing your workload with your manager.

Viewing 319 - 321 of 6,258 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

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Coop is the worst place to wlrk

Bullying at its finest

Avoid

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