Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Sep 4, 2021

Poor training, nice enough people

Billing team administrative

Recommend

CEO approval

Business Outlook

Pros

Inclusion centric and very focused on political correctness.

Cons

The WFH training programme is abysmal. They would show you a process once via shadowing on a video call then expect you to pick it up three weeks later and complete it in the same time as other staff who have completed full training and have months of department experience.

1.0

Sep 3, 2021

Avoid at all costs

Team leader

Recommend

CEO approval

Business Outlook

Pros

Some great colleagues and some nice customers. You can join the union.

Cons

1 on 1 working, unable to take breaks because of extremely heavy workload and 1 on 1 working means you're always on demand for deliveries, helping at the till or deliveroo, poor amount of weekly hours limiting the amount of staff on shifts at any one time, poor training, 9 staff leaving in 2 months, extremely heavy workload, enormous pressure, unrealistic expectations, excuses and ignorance during meetings with area manager to discuss working lifestyle, no reasonable adjustments made for the sick or injured, constant issues with handheld equipment and devices and major mistakes made concerning holiday allocation from HR.

1.0

Aug 14, 2021

Shocking

Team leader

Recommend

CEO approval

Business Outlook

Pros

Not much get 20% off coop products that's about it.

Cons

No management. They got rid of assistant managers and gave there responsibilitys to the team leaders for no more pay. Then moved our manager to a different store while we're short staffed. Without a replacement so the team leaders are running the shop for no extra pay. It's been like this for months. Absolutely shocking. They even make you finish at 22:00 and start at 5:45 the next day. Which I'm sure isn't allowed.

Viewing 388 - 390 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

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Poor training, nice enough people

Avoid at all costs

Shocking

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