Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 24, 2025

Ctm

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Good co workers, flexible shifts

Cons

Bad management. Toxic environment to say the least

Co-op Response

6mo

Thank you for your review and feedback. We're concerned by your comments and would invite you to share more information by speaking up about your experiences, either with your store manager, operations manager, or, if you feel that you can't do this you can reach out to our HR team. You can also use the ask Bobbi feature on MyHR for more information and resources available to support you.

4.0

Oct 23, 2025

Job

Custimer assistant

Recommend

CEO approval

Business Outlook

Pros

Very good job exciting job

Cons

Hard work Not enough pay

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you find your role interesting and exciting. In relation to pay, our store colleagues have an annual pay review negotiated with our recognised unions, in the last three years these pay awards have all exceeded inflation. You can find out more about the pay review process and how it impacts you by visiting our SharePoint - the Pay and Reward hub.

5.0

Oct 23, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

challenging, learn new things, care about staff

Cons

work home life balance can be affected

Co-op Response

7mo

Thank you for your 5 star rating and for your review and feedback.

Viewing 409 - 411 of 6,258 Reviews

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