Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,260 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Oct 23, 2025

Not good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Weekends felt all the better

Cons

no direction Senior leadership beyond reproach

Co-op Response

8mo

We're sorry that you feel this way. Without more information it's difficult for us to provide a response to your concerns. If you feel that there is something more you'd like to share with us, please get in touch using the former colleague contact form at, colleagues.coop.co.uk/contacts

4.0

Oct 22, 2025

Pros & Cons

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Good hours Decent pay Benefits

Cons

i i i i i

Co-op Response

6mo

Thank you for your review and for your positive feedback. We note that you listed Pros and Cons as your title for the review, but you appear to have no cons to list! This is great to see. We're pleased that you're happy with your hours, pay, and your total benefits package. Thank you again.

4.0

Oct 21, 2025

Good pay long hours

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good pay good discounts great

Cons

Long hours Sometimes no breaks

Co-op Response

6mo

Thank you for your review and feedback. We're really pleased to see that you're happy with your pay and that the 30% colleague member discount is of benefit to you. It is your responsibility to make sure you are getting the breaks you're entitled to. Please speak to your manager if this is happening while they're on shift. If it is happening when you're leading a shift please review How Do I for information on your break entitlement and what to do if you're faced with an interrupted break.

Viewing 415 - 417 of 6,260 Reviews

Jobs at Co-op

Co-op

Co-op reviews

Company ratings over time

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Reviews by job title

Not good

Pros & Cons

Good pay long hours

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