Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Aug 19, 2020

Cooperative shambles

Team leader

Recommend

CEO approval

Business Outlook

Pros

colleagues were fun to work with

Cons

Stupid hours, expected to stay well after closing with out pay, corrupt management that work with their family members

1.0

Aug 14, 2020

Not the best place to work

Property manager

Recommend

CEO approval

Business Outlook

Pros

Some of the customers are nice

Cons

It’s not the best place to work, not only is it not an environment where you are pushed to being the best version of yourself. There is favouritism and you are patronised constantly and made to feel inadequate and replaceable.

Co-op Response

5y

Thanks for your review – if you feel you're being treated unfairly and you can't discuss this with your line manager, please get in touch with our HR team: hrservices@coop.co.uk.

5.0

Jul 10, 2020

Good part-time job

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Excellent Training and top quality management,

Cons

Lack of career progression and long-term prospects.

Viewing 424 - 426 of 6,261 Reviews

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Cooperative shambles

Not the best place to work

Good part-time job

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