Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Feb 17, 2020

Great benefits, highly political

Manager

Recommend

CEO approval

Business Outlook

Pros

Great employee benefits, fantastic organisational values at its core

Cons

Can be a challenge to deliver due to the political hurdles and too many people trying to please people for personal gain over customer/member benefits.

4.0

Feb 16, 2020

working for co-op

Customer service team member

Recommend

CEO approval

Business Outlook

Pros

very flexible, good hours and job rotation

Cons

set hours so they don't change on a weekly basis

4.0

Jan 27, 2020

Good progression opportunities and some lovely staff

Ctm

Recommend

CEO approval

Business Outlook

Pros

Some of the people you meet are really nice The work is fairly simple with training provided for any new additions to the store. Good progression opportunities. I have been there for about 11 weeks (it was a new store that opened) and am already becoming a team leader despite having no previous retail experience.

Cons

Overstocked. You get sent too many deliveries. It gets to the point where you can’t fit it all in the warehouse and can’t put it all on the shop floor. It becomes a health and safety concern. Some equipment will continuously break. Our lift breaks all the time. One of our self checkout won’t scan reductions. Our panic buttons don’t work. Theft. My store experience a lot of theft, with some being quite aggressive and stealing hundreds of pounds worth of stock. Head office won’t put a security guard on the door though.

Viewing 436 - 438 of 6,261 Reviews

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Great benefits, highly political

working for co-op

Good progression opportunities and some lovely staff

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