Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 2, 2018

CTM 2 years

Ctm

Recommend

CEO approval

Business Outlook

Pros

Flexible and friendly management (mostly) able to get a good work life balance. Never any issues with store manager he was always very helpful and approachable

Cons

Particular staff in my store were obvious favourites and full time staff were condescending and got away with murder

Co-op Response

7y

Thank you for your review. We are pleased to hear that you are happy with the work/life balance available to you. All the best with your future career. ^Sam.

3.0

Aug 1, 2018

Customer Team Member

Customer service

Recommend

CEO approval

Business Outlook

Pros

The benefits available to staff, are quite good we get 5% when we buy co-op's own brand products in addition to the 10% colleague discount. The store I worked in was relatively small like most co-ops are and the team becomes very close and friendly with each other like a family which is nice.

Cons

It is the lowest paying supermarket for the front line workers and is not enough to survive on if a person worked full time. The training given to progress is very selective and based on favoritism rather than talent.

Co-op Response

7y

Thank you for your review. We are pleased to hear that you were happy with the benefits that are available to Co-op colleagues. All the best with your future career. ^Sam.

4.0

Jul 15, 2018

Check out assistant and stock replenish

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice staff open untill 10pm every day including Sunday’s

Cons

They expected me to do the lates on Sundays because no one else wanted them

Co-op Response

7y

Thankyou for your review. It's great to hear you enjoyed your role at our Co-op and would recommend to others. Regarding your availability, as we're a convenience retailer colleagues are told at recruitment stage that they will need to work weekends and holidays. ^Catherine

Viewing 463 - 465 of 6,263 Reviews

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CTM 2 years

Customer Team Member

Check out assistant and stock replenish

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