Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Sep 29, 2025

Good pay and great ethics, overworked.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Ethical company Management is good Pay is good

Cons

Short staffed Overworked Unsociable hours

Co-op Response

6mo

Thank you for your review and feedback. We really appreciate the recognition of Co-op's ethical approach to doing business. We're pleased to also see that you are happy with your pay and your management team. Please discuss any concerns you have about your store's establishment levels with your store manager or operations manager.

5.0

Sep 27, 2025

Fantastic environment to work

Cash analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid working with one day in the office and 4days at home

Cons

Fast paced and very demanding

Co-op Response

9mo

Thank you for your fabulous five star rating and review. We're pleased that you are happy with our hybrid working policy.

4.0

Sep 26, 2025

Good Work

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Decent pay, employee benefits, robust career progression routes.

Cons

Hours can be inflexible depending on manager.

Co-op Response

6mo

Thank you for your feedback and for submitting your review. We're pleased to see that you were happy with your pay, benefits, and with the opportunities for development and progression working in our food stores. With regard to hours, store managers create rotas based on the availability of colleagues in store and the store requirements. We always advise colleagues to discuss any changes in their availability so that these can be considered when rotas are produced. Rotas are created 3 weeks in advance so that colleagues can plan and discuss any adjustments in plenty of time.

Viewing 478 - 480 of 6,263 Reviews

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Good pay and great ethics, overworked.

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