Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Sep 25, 2025

Part time job, part time money

Customer service

Recommend

CEO approval

Business Outlook

Pros

Part time job, flexible days/hours for a student

Cons

Part time job, part time money

Co-op Response

6mo

Thank you for your review and feedback. We're pleased that we were able to support you with part time and flexible hours while you studied.

1.0

Sep 24, 2025

Don't Bother Applying

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

- Good colleagues help pass the time.

Cons

- Unsafe working conditions - no security - Barely any bonuses at Christmas - Pay is not good enough

Co-op Response

9mo

We're sorry to hear that you feel this way. Please talk to your manager about your concerns regarding your safety in store. We continue to invest in resources and technology to support our colleagues and encourage our store teams to report any incidents as they happen, both to the police and on My Safety. With this information we can make sure we provide the support where it is most needed.

3.0

Sep 24, 2025

Al ot of stress

Team leader

Recommend

CEO approval

Business Outlook

Pros

Pay is slightly above the standard rate

Cons

Shop lifters Not enough staff

Co-op Response

6mo

Thank you for leaving a review and for your feedback. We're really pleased to see that you are happy with your pay. Please report any incidents of shop lifting to the police and on My Safety. We continue to invest in resources and technology to support our colleagues in store and by reporting issues we can identify how and where to best implement additional support.

Viewing 484 - 486 of 6,263 Reviews

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