Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,264 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Sep 17, 2025

Good

Team member

Recommend

CEO approval

Business Outlook

Pros

good place to work, great colleagues

Cons

inconsistent and unsocial hours and be challenging

Co-op Response

9mo

Thank you for your review and rating. We're pleased that you're happy with your workplace and team. Please do speak to your manager if you're not receiving your rota at least three weeks in advance.

3.0

Sep 17, 2025

It's not the best

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

-Pay rate is good -Manager is easy to work with -Work can sometimes be manageable

Cons

-Team are toxic -Workload can be overwhelming -No support given sometimes -Favouritism

Co-op Response

9mo

Thank you for your review and balanced feedback. We're pleased that you're happy with your pay. We recommend you speak to your manager about any concerns you're noticing in the team. If you feel that you can't speak to your manager directly, you can speak to your operations manager or seek advice by using the Ask Bobbi feature on MyHR.

3.0

Sep 15, 2025

Basic

Senior complaints specialist

Recommend

CEO approval

Business Outlook

Pros

Good team and good atmosphere

Cons

Low pay and horrible pay increases

Co-op Response

9mo

Thank you for your review and feedback. We're pleased to see that you're happy with your team and the culture at Co-op. Every role at Co-op has been assigned a work level, based on a number of factors which includes external benchmarking. We recommend that you visit the pay and reward hub to gain more understanding of where your role sits and how are annual salary reviews are calculated. There's a wealth of information available including details of your full benefits package.

Viewing 505 - 507 of 6,264 Reviews

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