Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,255 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Apr 16, 2016

Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

A constantly evolving employer that will give you a rewarding work life. The salary can be good providing you are placed in a store with medium to high turnover. A great team ethic in store.

Cons

Work / life balance can be difficult to achieve. An ever changing company that is moving more and more towards delivering KPI's that just don't seem relevant instead of delivering the bottom line. Very few career opportunities as Store Managers seem to stay in one store for years and years at a time.

4.0

Apr 12, 2016

Customer team member

Customer service team member

Recommend

CEO approval

Business Outlook

Pros

membership, new offers, new holiday ent

Cons

having to book your holidays off so fare in advance, charity money racing each month is to much your customs like to feel at ease when paying for there shopping and not to be asked so many questions

4.0

Apr 12, 2016

Assistant manager/ Team manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its not as hard work as other retail company

Cons

less staff and long hours

Viewing 6049 - 6051 of 6,255 Reviews

Jobs at Co-op

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Co-op reviews

Company ratings over time

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Reviews by job title

Store Manager

Customer team member

Assistant manager/ Team manager

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