Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 287 reviews)); "Great colleagues and discount of products" ((in 266 reviews)); "Great people and place to work" ((in 265 reviews)); "Good benefits and that’s about it" ((in 191 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 359 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 297 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,239 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Oct 11, 2015

Horrendous

Ctm

Recommend

CEO approval

Business Outlook

Pros

Meeting the public and some members of staff are nice

Cons

Management have do care for their staff. You are just a number to them!!

4.0

Oct 11, 2015

co-operative employee

Team leader

Recommend

CEO approval

Business Outlook

Pros

A fair up to date company,with good values and fair prices

Cons

not really any incentives for what is expected of you in your role

4.0

Oct 11, 2015

Review of coop business

Customer team member

Recommend

CEO approval

Business Outlook

Pros

*staff discount - especially 20% pay weekend double discount *good place to work *get on well with staff/working as a team to get jobs done *fair company/good morals *great own brand food/products (LBU and simply value) *helpful training for newer staff

Cons

*yearly Bonuses been taken away for employees *gone from set hours/days to a rota - doesnt work well for people with young children/single working mums with only set childcare hours *WORK TROUSERS DO NOT FIT TO A REAL BODY SIZE* very annoying ordeing many pairs of trousers that dont fit when your mananger says you have to wear coop trousers. Im a size 12 having to wear an ill fitting size 16. Not comfortable to work in.

Viewing 6124 - 6126 of 6,239 Reviews

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