Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,238 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jan 12, 2015

People helping people.

Loan processor

Recommend

CEO approval

Business Outlook

Pros

At this cooperative we think about ourselves as a team that works together to achieve our goals.

Cons

I am not comfortable until I complete my work on time.

4.0

Jan 10, 2015

Retail assistant at a Co-operative Store

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

I found the supervisors and managers to be very supportive and training. They treat you perhaps as a little dim, but for a part time job this was no problem- I was never asked to anything particularly challenging. The 10% discount is a bonus, 20% on payday, and I found the company to be very understanding. A colleague of mine seemed to take a sick day once or twice a week and was shown understanding and given many chances.

Cons

The work is rather repetitive and can become very dull, but fun and friendly team members make up for this.

3.0

Dec 27, 2014

Fast past and challenging

Store manager

Recommend

CEO approval

Business Outlook

Pros

Large workload, great experience, a lot of quick managing and quick thinking

Cons

Long hours at times a lot of political

Viewing 6133 - 6135 of 6,238 Reviews

Jobs at Co-op

Milton Keynes, England

£13 - £13 /hr

(Employer provided)

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Fast past and challenging

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