Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 4, 2014

JOB SUITS ME

General assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts. Overtime regularly available.

Cons

Poor pay. Some staff (especially younger members) put under pressure to cover extra shifts.

4.0

Sep 3, 2014

A company that has a lot of sincerity but is quite bureaucratic

Strategy

Recommend

CEO approval

Business Outlook

Pros

A really positive environment that's very supportive. The vast majority of people are willing to listen to others and the general attitude is that everyone wants the company to succeed. There are some moves towards flexible working for non-customer facing colleagues which helps with work-life balance, although that depends on your manager.

Cons

A lot of decisions are taken by committee which means it takes a long time for anything to happen, its quite slow moving. The processes can be very bureaucratic as well and time consuming - much more than they need to be. Communications within the Group aren't that great.

1.0

Sep 1, 2014

Minimum wage for a tedious job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime available in the store I worked at. Although that may have been as a result of poor management over the hours people were contracted to work leaving big holes for people to cover.

Cons

The managers are consistently people who must realise how uninspiring their jobs are and so have an authority complex making for an unfriendly and inefficient work place.

Viewing 6145 - 6147 of 6,235 Reviews

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City of Westminster, England

Milton Keynes, England

Co-op

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Ratings by category

Ratings by demographic groups

Reviews by job title

JOB SUITS ME

A company that has a lot of sincerity but is quite bureaucratic

Minimum wage for a tedious job.

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