Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 6, 2014

Positive, good company

Csa

Recommend

CEO approval

Business Outlook

Pros

Benefits, Hours, Pay holidays good

Cons

No Development, Tedious training not great

3.0

Aug 5, 2014

Good While it Lasted

Corporate banker

Recommend

CEO approval

Business Outlook

Pros

It was a good bank to work for before it split into Corporate and Personal and before most things were centralised. I'd always wanted to work in a bank as my father had before me so this wish was granted.

Cons

Too much centralisation, they should have left more work at branches and cur down on how much people had to sell to customers. There were too many targets to reach each month

2.0

Jul 29, 2014

In past was a fantastic employer ... Not anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent pay if under 21, holiday entitlements, discount schemes

Cons

Have recently become very UN-coperative with staff (pressure to be fully available even if genuine reasons you cannot be), work-life balance is non-existent, higher management levels seem to be able to do what they want with no repercussions, no team atmosphere at all anymore

Viewing 6151 - 6153 of 6,235 Reviews

Jobs at Co-op

City of Westminster, England

Milton Keynes, England

£13 - £13 /hr

(Employer provided)

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Positive, good company

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In past was a fantastic employer ... Not anymore

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