Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 597 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 288 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 265 reviews)); "Good Benefits and Cool Office" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 374 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 97 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

May 10, 2014

Lots of ups and downs, rubbish last few years with poor leadership but people overall are committed to succeed.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Committed hard working people who want to make it work.

Cons

No strategy, lack of ownership, poor leadership, ever changing direction, threatening management behaviour, too many restructures

2.0

May 10, 2014

frustration

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wages ok better than average holiday & sickness benefits,

Cons

insufficient opportunity to obtain transferable qualifications. unreasonable expectation & pressure from management mainly due to unrealistic targets, bullying by managers, total lack of respect for staff from management, lack of integrity shown by managers.

2.0

May 10, 2014

Inferior to Somerfield, my previous employers.

Csa

Recommend

CEO approval

Business Outlook

Pros

Holidays, overtime if wanted and reasonably flexible

Cons

Under staffed, poorly paid in comparison to other supermarkets while the prices are a fair degree higher. Seem to value fair trade and animal rights, but not really considerate of worker's rights and fair treatment. For example, low hour contracts to suit business purposes, which leave some staff members struggling one month to the next.

Viewing 6178 - 6180 of 6,235 Reviews

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City of Westminster, England

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Lots of ups and downs, rubbish last few years with poor leadership but people overall are committed to succeed.

frustration

Inferior to Somerfield, my previous employers.

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