Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,230 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jul 28, 2012

Pretty good part time job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is the same for all ages, meaning that you benefit greatly if you're young. Plenty of holiday hours as well.

Cons

Hard to get suggestions over to the management.

3.0

Jul 16, 2012

Customer service Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

As a first time job in my life and UK that Job was not quite bad for me, Good salary, 4 weeks paid holidays and most important I had the opportunity to build my communications skills and mixing up with different background people.

Cons

As my first job I enjoyed thoroughly working with them and being part of a member. Apparently they should increase their training program for individuals.

1.0

Jul 10, 2012

They dont look after there staff at all

Csa

Recommend

CEO approval

Business Outlook

Pros

They offered good discounts for staff

Cons

Since taking over somerfields, there management are changing the coop into somerfields. Had £50 taken from my wages, 2months on a row and nobody could tell me where it went. Wages was always short and never got your money back, when you went on training days you never got paid. they only care about making money and thats all. All there adverts on tv about how they care is a joke. I worked there for six months and lost around £600 through incompatant mangement. When you ask for a number to sort your problems they tell you there is no deptment. Had a 8 hour contract but worked 38 hours a week but only allowed 8 hours a week holiday.

Viewing 6220 - 6222 of 6,230 Reviews

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Vereinigtes Königreich

Co-op

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Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty good part time job

Customer service Assistant

They dont look after there staff at all

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