Item: Co-op
Rating: 4
Author: Current employee - Customer Team Member

Question 1

Does Co-op pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

Question 2

How satisfied are employees working at Co-op?

Accepted Answer

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Co-op?

Accepted Answer

Team Leader (705), Customer Team Member (CTM) (657), Customer Team Member (564), Customer Assistant (272), Store Manager (188), Sales Assistant (182), Customer Service (167), Customer Service Assistant (116), Customer Service Representative (97), Shop Assistant (84), Warehouse Operative (80), Sales Associate (79), Team Member (78), Retail Assistant (76), CTM (69)

Question 4

What are the pros of working at Co-op according to real employee reviews?

Accepted Answer

"the pay was good (above the national living wage) and the hours were alright." ((in 600 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 263 reviews)); "Great colleagues and discount of products" ((in 256 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

Question 5

What are the cons of working at Co-op according to real employee reviews?

Accepted Answer

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if  you are willing to progress and apply yourself." ((in 287 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

Question 6

What are employees saying about Co-op layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Good people in general. Management could learn a thing or two.

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