Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 610 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "The people were great and kept you sane" ((in 258 reviews)); "Great colleagues and a rewarding job" ((in 251 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 91 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,240 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Mar 10, 2026

Good for first time job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, and staff discount

Cons

No structure and couldn’t book holidays

Co-op Response

3mo

Thank you for your review and feedback. It's great to see that you were happy with your pay and with Co-op's 30% colleague member discount.

4.0

Mar 10, 2026

Good place to work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good job to fit in with studies

Cons

Jobs can seem uneven between colleagues

Co-op Response

3mo

Thank you for your review and feedback. We're pleased that you're able to work flexibly around your studies. Please speak to your manager if you have any concerns about the allocation of tasks in store.

4.0

Mar 10, 2026

Okay

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Staff discount, good for student

Cons

No bonuses Shifts not staffed enough

Co-op Response

3mo

Thank you for your review and feedback. We're really pleased to see that you're happy with Co-op's 30% colleague member discount and having work that fits around your schedule. We recommend that you ask your manager about the Rewarding Growth Bonus Incentive Scheme or take a look on the Co-op Colleague Hub to learn more about it.

Viewing 142 - 144 of 6,240 Reviews

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