Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,241 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Feb 10, 2026

Goodjob

Cstomer service

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits

Cons

None, there are none that I can think of

Co-op Response

4mo

Thank you for your 5 star rating, review and for your feedback.

4.0

Feb 9, 2026

Work place environment and people management by supervisors

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

As We are a in a Remote Island, The management team and the supervisors has been help with all the staff.

Cons

Feel that few particular individual have been hard to understand.

Co-op Response

3mo

Thank you so much for taking the time to share your experience. It’s great to hear that the management team and supervisors have been supportive, especially given the unique challenges of working on a remote island. We really appreciate your honesty about the areas that can be difficult, and your suggestion around HR visiting remote stores is helpful and we've passed this to your People Partner. Feedback like yours makes a real difference, and we’re glad to have you as part of the team.

4.0

Feb 9, 2026

Review headline

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Decent pay Flexible with hours 30% off co op branded products

Cons

Weird customers A lot of online orders at once

Co-op Response

3mo

It's great to see that you're happy with your pay, your flexible hours, and with the Co-op's 30% colleague member discount. Customers are choosing to shop with Co-op in a number of ways, our online services are popular and hours are allocated according to demand. Speak to your manager to find out more about this.

Viewing 178 - 180 of 6,241 Reviews

Jobs at Co-op

Customer Team Member

Wallington, South East England, England

Leavesden Green, England

Vereinigtes Königreich

Co-op

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