Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,247 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 22, 2026

Amazi g

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great people to worked with

Cons

Long hours amd often busy

Co-op Response

4mo

Thank you for taking the time to submit a review and for your five star rating.

4.0

Jan 22, 2026

Good first job

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Decent pay nice colleagues easy to learn

Cons

Different hours each week which is annoying.

Co-op Response

3mo

Thank you for submitting your review and feedback. We're pleased that you were working with great colleagues and that you were happy with your pay.

4.0

Jan 22, 2026

Retail Job as a Student

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Easy work. Don't have to worry about it when you are awake from work.

Cons

It is a minimum wage job.

Co-op Response

3mo

Thank you for your review and feedback. We're happy that you've found a role with us that fits in with your studies. We've committed to aligning our pay to the Real Living Wage. This means pay for our roles in store are above the National Minimum Wage. Unlike some of our competitors, we pay the same rate to all of our colleagues, whether you're 16 or 60.

Viewing 241 - 243 of 6,247 Reviews

Jobs at Co-op

Leavesden Green, England

Wolverhampton, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazi g

Good first job

Retail Job as a Student

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