Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 599 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 257 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,251 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 5, 2026

Time for learning and achieving your goals

Team leader

Recommend

CEO approval

Business Outlook

Pros

1. Improve product knowledge 2. Customer service experience 3. Smart work with hard work 4. Every day ready for a new task

Cons

If you are weak so you stand for cons*

Co-op Response

5mo

Thank you for sharing your feedback and for highlighting the positives, including the opportunities to learn and the support you’ve received. It’s great to hear you’re finding your role rewarding. From your comment in the cons section, it sounds like you feel the role can be challenging for anyone who isn’t confident or resilient. We appreciate that insight, as every role has its demands, and it’s important that colleagues feel supported to develop the skills and confidence they need. If anyone ever feels they’re struggling, we encourage them to speak with their manager so the right support can be provided. Thank you again for taking the time to share your thoughts.

4.0

Jan 5, 2026

Feedback as a new Team Leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

Overtime availability, Work-Life Balance. Working as part of a team and support from senior management.

Cons

Working one-to-one during busy and seasonal periods. not having enough staff on a shift to have a fully rewarding break.

Co-op Response

5mo

Thank you for sharing your experience and for highlighting the positives, including the support from your team and management. It’s great to hear you’re finding a good balance in your role. We appreciate the detailed suggestions you’ve provided around staffing and task prioritisation. While we can pass these on to the relevant teams, these kinds of insights are valuable and best raised through your manager or our internal feedback channels, where they can be considered alongside operational requirements and safety standards. Thank you again for taking the time to share your thoughts.

3.0

Jan 4, 2026

N/A

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

hours, pay, discounts, teamwork, good for students

Cons

understaffed, boring, poor security, management

Co-op Response

5mo

Thank you for submitting a review. We appreciate the time taken to do this and we're pleased to see that you are happy with your hours of work and pay. It's also great to see that you are working alongside great colleagues and that you are enjoying the benefits of the 30% colleague member discount.

Viewing 286 - 288 of 6,251 Reviews

Jobs at Co-op

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Time for learning and achieving your goals

Feedback as a new Team Leader

N/A

Jobs at Co-op

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