Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1152) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 636 reviews)); "The pay was good and the trainer was the best." ((in 506 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 457 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 342 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 643 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 407 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 283 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 228 reviews)); "Most managers are just horrible managers" ((in 201 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,218 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

1.0

May 5, 2021

Friends, Family & Fiserv = Failure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s a job, but don’t expect growth unless you are one of the Fs... friends, family or Fiserv. Very difficult to find any Pros. There are some great people there... legacy Conduent teams.

Cons

No vision by leadership. Appears to be rebuilding Fiserv but with no product investment. Doesn’t value longer term employees. Always “upgrading” talent by hiring Fiserv friends and relatives.... when they have no real experience. Never post or notifies anyone of open positions. They just hire a Fiserv person or a relative. Horrible benefits. Impossible revenue targets with lack of product focus.

1.0

Jan 22, 2021

Complete lack of training

Customer service representative - san francisco

Recommend

CEO approval

Business Outlook

Pros

Decent food and public transportation within walking distance

Cons

Training completely lacks - I have prior CSR experience and cannot believe how horrible the training was. Complete focus on "finding the answers" none of those answers they train you on will actually help you on the phone, their antiquated and counter-intuitive software system and absolutely no focus on customer service or how to deal with back to back calls where people need answers, training does not provide any of those answers. And when you are done with training your "supervisor" seems irritated that you ask a question or need help. My apologies, great leader, that I do not know everything about this position on day #2 and forgive me for interrupting you scrolling thru Instagram. Bonuses and other promises never delivered on. Sharing workspaces during a global pandemic. I regret leaving my prior position to work for these bozos.

1.0

Jan 13, 2021

This Company is Ran By the Devil

Customer service representative (work from home)

Recommend

CEO approval

Business Outlook

Pros

Work from Home, the Company Provides Old Beat Up Equipment for You to Use

Cons

Rude Management, No Support, Recruiters Lie, Everyone Must Have an "open and flexible schedule", Several Hours of Mandatory Overtime, They Change Your Schedule in Under 24 Hours

Viewing 508 - 510 of 10,218 Reviews

Jobs at Conduent

Information and Referral Specialist

Supervisor, Transaction Processing

Part-Time Payment Processor

Training Services Coordination and Logistics Associate III

Part-Time Payment Processing Associate

Conduent

Conduent reviews

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Friends, Family & Fiserv = Failure

Complete lack of training

This Company is Ran By the Devil

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