Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (119) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 653 reviews)); "The pay was good and the trainer was the best." ((in 505 reviews)); "Flexible and good work life balance" ((in 443 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 411 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 227 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,223 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,223 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

3.0

Dec 12, 2017

Sr. HR Generalist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Virtual job, flexible work hours,

Cons

Constant change in management, lack of business direction

3.0

Dec 11, 2017

Call Center Agent for Verizon Wireless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hiring constantly, seems to always be an opening - Fairly stable schedule (once you know what your schedule is, it barely changes) - Overtime often available - 12 week training program - Mostly helpful support - Friendly staff and leadership - Decent incentives - Okay starting pay - Overall not a "terrible" job

Cons

- Work gets really tiring / emotionally draining after a while - Your stats/metrics are a constant battle - It's Customer Service for one of America's largest telecom companies (says a lot by itself) - All you do is take calls while staring at a screen, which can cause eye/neck strain - Calls come in very quickly and are back to back, calls sometimes drop - Paid time off takes a while to accumulate, and it's all you get (meaning you don't get sick AND vacation, just general paid time off to use on everything)

1.0

Dec 11, 2017

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing. Nothing. Nothing. Nothing. Nothing

Cons

6 months to gain benefits. Benefits package doesn’t offer good benefits. Management was horrible and conduent policies were not employee friendly

Viewing 661 - 663 of 10,223 Reviews

Jobs at Conduent

Supervisor, Transaction Processing

Information and Referral Specialist

Call Center Agent-Travel Benefits

Conduent

Conduent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sr. HR Generalist

Call Center Agent for Verizon Wireless

Customer service

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