Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (119) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 647 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Flexible and good work life balance" ((in 437 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 352 reviews)); "Good work environment and people" ((in 161 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 633 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 400 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 238 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 140 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,224 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

1.0

Sep 5, 2017

Technical Architect

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cannot think of any. Was good with XBS.

Cons

It is getting bad day by day.

1.0

Sep 1, 2017

Poor leadership, no flexibility, no Human Resources to consult for employee support.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Competitive salary. Convenient locations. Lots of movement, so lots of opportunity to move up. Diversity in positions, can help you gain diverse experience.

Cons

Poor benefits, no employee appreciation, no home/work balance. All policies regarding job requirements, overtime, and corrective action are left to management discretion (so, mandatory 3 hours of overtime starting right now, or you will be written up). No consistency in procedures. Entry level staff can receive corrective action unfairly if management decides, even if employee followed documented procedures. Supervisors cannot properly support nor protect their staff. Management hours require 24/7 availability if decided by senior management, vacations will be cancelled or you can lose your job. Multiple lawsuits pending against specific projects this company has run with these types of rules. Company used to be Xerox, and also used to be "ACS" in the Albany area.

1.0

Aug 31, 2017

Moving to cheap labor overseas

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Large company that can absorb multiple losses of clients.

Cons

When the losses of clients accumulate, might have massive layoffs. Pay isn't great. Benefits are just OK. Stiff management infrastructure.

Viewing 697 - 699 of 10,224 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Child Support Call Center Agent

Vereinigte Staaten von Amerika

Call Center Agent - Travel Benefits

Remote Fraud Call Center Representative - Puerto Rico

Remote Healthcare Call Center Representative

Conduent

Conduent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Technical Architect

Poor leadership, no flexibility, no Human Resources to consult for employee support.

Moving to cheap labor overseas

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