Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (119) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 647 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Flexible and good work life balance" ((in 437 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 352 reviews)); "Good work environment and people" ((in 161 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 633 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 400 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 238 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 140 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,224 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jul 18, 2017

Unprofessional, unorganized, frustrating

Tier i tech support

Recommend

CEO approval

Business Outlook

Pros

Work-from-home Paid training (even though it's bad training) Possibly a good schedule, though you won't find out until very late in training

Cons

Unprofessional, backwards training program that puts you on the phones with customers before you've even used the support software. They changed my start date (weeks!) 3 times in a month period, before starting the horrible training. Incorrectly stated background check laws during the hiring process.

1.0

Jul 8, 2017

Business ethics mean nothing here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discounts on trips, cruises, flights, cars buying, almost anything

Cons

Health insurance sign ups are once a year, and they're sneaky about it to the point of dodging the question until it passed. The only way you can enjoy working for this company is if you make friends/ do things you really SHOULDN'T be doing with supervisors and upper management. Then you can clock in and mess around all day and your supervisor/manager friend will cover for you. If you aren't one of those lucky people, when the further up the chain comes down on said supervisor, they pass the blame onto you and threaten write-ups even if you show up and do what you're paid to do. And they MAKE everybody take business ethics training. And progression/advancement is non existent unless you're involved with management. The only other time you can advance is when other employees quit and they pull out all the stops to fill that position and take your schedule hostage unless you do it.

3.0

Jul 6, 2017

How's life at Conduent

Manager

Recommend

CEO approval

Business Outlook

Pros

Has the potential to succeed in many sectors of BPO. Lot's of good DNA. Many good people.

Cons

Senior management has questionable operating style. Random firings. Path through stated 3 year plan not really impressive.

Viewing 703 - 705 of 10,224 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Call Center Agent - Travel Benefits

Remote Healthcare Call Center Representative

Remote Retirement Benefits Representative

Remote Fraud Call Center Representative - Puerto Rico

Conduent

Conduent reviews

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Reviews by job title

Unprofessional, unorganized, frustrating

Business ethics mean nothing here

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