Conduent reviews

Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

-Your job is literally to be yelled at and insulted -Unless you are on your breaks, you have absolutely no time to stop and relax, you are always on the phone with someone -Overtime is sometimes mandatory, which some people dislike -Raises are yearly, but can be up to $1 of an increase -The floor support to help you with issues during calls or for authorization or an action is ridiculously pitiful. You need to pay attention during training 110% of the time or you will spend hours putting customers on hold and irritating them.